I DO Know What I'm Talking About

I love my job, and I love helping people who don't really know what they're looking for when it comes to strollers and whatnot ... and I really love when people trust what I'm saying, despite how young I look, and all that.

People don't straight up ask for someone else's help, like they did at Wal-mart on more than one occasion -- I worked in the Wal-mart fabric department when I was 17/18 and people doubted that I knew what I was talking about, since I was young -- but sometimes I can tell that they are not trusting what I am saying.

Take last night, for example.

I had a couple with a baby, who was probably around 6 months old, asking me about a set of Avent bottles. It was a "beginner" set -- a few bottles, a few nipples, and a steamer or something -- and they were confused as to why it only came with beginner nipples (the 0-6 month ones) instead of the next step up (6 months+, or whatever came next). I could not get it through their heads that because it's a beginner-type of set, it did not come with the next nipples, and I could not just swap it out for them.

I tried in several different ways to explain to them that they would have to buy the bigger nipples seperately, but they did not get it. I explained to them that typically the people that buy those beginner sets are people who are expecting their first baby, people who just had their first baby, or people buying a gift for someone who was expecting/just had a baby. TYPICALLY. They said "So people with older baby's don't buy them?" I said, "No, they do ... but usually it's people with newborns". These people were so damn dense!

Finally they got annoyed with me, and said "Thanks" in a very unappreciative manner so I would leave. I got the sense that they assumed I was BS-ing my way through my speech, even though I knew exactly what I was talking about -- Aden was 6 months once too, and he even used Avent bottles. In retrospect, I should've directed them towards the Nuby bottles, or something else that had more "grown up" nipples ... but whatever. Fuck 'em. They can go shop somewhere else and get assistance from an old boot who does BS her way through things like that.